Creating and Updating User Profile

To register with Password Manager, you need to create a user profile. A user profile is a series of security questions (Q&A), corporate mobile number and email address, and personal contact details to which you specify the appropriate information. Later, this information is used to authenticate users when using the Self-Service site to reset your forgotten passwords or unlock your account. When you create or update your user profile, ensure that nobody knows the correct answers to the Q&A profile questions. However, the registration methods depend on what the administrator has enabled for Self-Service site.

To create or update your user profile

  1. Connect to the Self-Service site by using the procedure outlined in Connecting to Self-Service Site.
  2. On the Home page, click the Register or Manage My Profile link.
  3. Follow the steps in the wizard to complete the task.