Manage My Profile

Use this activity to update questions and answers, corporate mobile number and email address, or personal contact details on the Self-Service site. The registration methods depend on what the administrator has enabled for Self-Service site. For the first time users, the “Register” workflow shall be enabled and the “Manage My Profile” workflow shall be disabled until they register. The users can select one of the following methods.

• Corporate authentication

• Security questions

• Personal contact method: Email and Mobile

Corporate authentication:Update the corporate authentication method, only if the administrator has enabled the option to update if the mobile number and email address is not available on the Active Directory.

Security questions: Update the set of question and answers.

Email: Update the email id in the textbox and, click Next to update the email address.

Mobile: Update the mobile number in the textbox and, click Next to update the mobile number.

Upgrade scenario: Manage My Profile workflow will be available only for registered users who have already registered using the available registration method on the Self-Service site. The user can identify the methods available for update, by (green) or (red) color icons. After the user sets a value for any of the available authentication methods either through Register or Manage My Profile workflow, a (green) color icon is displayed against the specific registration method. If the (red) color icon is displayed against any registration method, it indicates that the user has not used that registration method or set any value in Active Directory.